Customer Service Locations
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| NJ TRANSIT | |
| 24 Hour Access (Operator-assisted 8:30 a.m. - 5 p.m.) | 973-275-5555 |
| Hearing Impaired (TTY 8:30 a.m. - 5 p.m.) | 800-772-2287 |
Customer Service Office Locations And Hours
| Customer Service Offices | Hours |
| Hoboken Terminal | 6:30am-8pm (Mon-Fri) Sat/Sun - 8am-5pm |
| Newark Penn Station | 6:30am-10pm (Mon-Fri) Sat/Sun - 8am-5pm |
| New York Penn Station | 6am-11pm (Mon-Fri) Sat - 7am-11pm Sun - 7am-11pm |
| Port Authority Bus Terminal | 7am-8pm (Mon-Fri) Closed Sat/Sun |
| Secaucus Junction | 5:30am-10:00pm (Mon-Fri) Sat/Sun - 6:30am-10:00pm |
| Trenton Transit Center | 6am-8pm (Mon-Fri) Closed Sat/Sun/Hol |
| Walter Rand Transportation Center | 6am-3pm (Mon-Fri) Closed Sat/Sun/Hol |
LOST & FOUND
Lost items can be reported by using our online form, by calling 973-275-5555 or by visiting us at any NJ TRANSIT Customer Service Office.
To check on the status of a lost item, call 973-275-5555.
SENIOR CITIZENS AND DISABLED PERSONS REDUCED FARE
Call between 8:45 a.m. to 4:15 p.m. Monday - Friday
For information on lift-equipped buses call 973-275-5555 Daily, 8:30 a.m. - 5 p.m.
Hearing impaired persons requiring TT services call 800-772-2287 Daily, 8:30 a.m. - 5 p.m.
| Reduced Fare Office | 973-491-7112 | [email protected] |
| NJ Commission for the Blind | 973-648-3333 |
ACCESS LINK
For information, reservations, complaints or compliments call between 8:00 a.m. - 4:00 p.m.
| 7 Days a week | 973-491-4224 |
| Text Telephone TT calls | 800-955-6765 |
NJ TRANSIT ADA SERVICES
| 8:30 a.m. - 5:00 p.m. Monday-Friday | 973-491-7385 |
GROUP SALES
| Visit https://www.njtransit.com/groupsales or call 973-491-7220 8a.m. - 5 p.m., weekday (leave message) | 973-995-4790 fax |
OTHER BUS CARRIERS IN NEW JERSEY
Carriers are listed under the county or counties in which they offer service. Subsidized and contract carriers, which accept the NJ TRANSIT bus pass, are marked with an asterisk *.
Carriers listed below that are bolded participate in the Reduced Fare Program and should be contacted directly for specific information.
| ATLANTIC Jitneyman's Association (609) 646-8642 |
MIDDLESEX Academy Bus Lines (201) 420-7000 TRANSDEV (732) 922-3034 Suburban Coach USA (732) 249-1100 |
| BERGEN Arrow Motor Coach (973) 742-0404 Coach USA (Hudson Transit) (201) 529-3666 Community Bus Lines, Inc. (973) 473-5000 Effkay (723) 238-1981 Leisure Time Tours (800) 522-4187 (NJ) Rockland Coach/Red & Tan Coach USA (201) 384-2400 West Milford Transportation (973) 728-2863 |
MONMOUTH Academy Bus Lines (201) 420-7000 Laidlaw Transit (800) 732-5668 Suburban Coach USA (732) 249-1100 TRANSDEV (732) 922-3034 |
| BURLINGTON Academy Bus Lines (201) 420-7000 |
MORRIS Community Transit Coach USA (973) 473-5000 Lakeland Bus (973) 366-0600 PABCO (Morris County Metro)* (973) 328-7686 |
| CAMDEN Port Authority Transit Corp. (PATCO) (856) 772-6900 |
OCEAN Academy Bus Lines (201) 420-7000 TRANSDEV (732) 922-3034 Ocean Ride (732) 736-8989 |
| CAPE MAY City of Ocean City (609) 399-6111 Five Mile Beach (609) 884-5230 Laidlaw Transit (800) 732-5668 |
PASSAIC Community Bus Lines, Inc.* (201) 225-7500 Lakeland Bus (201) 366-0600 |
| CUMBERLAND Academy Bus Lines (201) 420-7000 |
SALEM Academy Bus Lines (201) 420-7000 Salem County Transit* (856) 678-8777 |
| ESSEX Academy Bus Lines (201) 420-7000 Carefree Bus Lines (973) 778-4000 Community Transit Coach USA* (973) 473-5000 DeCamp Bus Lines, Inc. (973) 783-7500 Independent Bus Co. (973) 242-1577 Lakeland (201) 366-0600 Meadowlands Transit (973) 242-1577 Olympia Trail Bus Co. (908) 355-4220 ONE Bus Co.* (973) 824-6200 PABCO (Morris County Metro)* (973) 328-7686 |
SOMERSET Lakeland Bus (973) 366-0600 Suburban Transit (732) 249-1100 Trans Bridge Lines (908) 859-1125 |
| GLOUCESTER Academy Bus Lines (201) 420-7000 |
SUSSEX Lakeland Bus (201) 366-0600 |
| HUDSON Academy 22 Hillside (201) 420-7000 A & C Montgomery West Side (201) 434-9875 Bergen Ave. Bus (201) 433-8248 Broadway Bus (201) 339-4848 Trans Hudson Express (201) 420-9292 Red & Tan Coach USA (908) 354-3330 Lafayette & Greenville (201) 432-8046 Red Apple (201) 420-9697 |
UNION Lakeland Bus (973) 366-0600 ONE Bus Co.* (973) 824-6200 |
| HUNTERDON Trans Bridge Lines (610) 868-6001 |
WARREN Trans Bridge Lines (908) 859-1125 |
| MERCER Suburban Coach USA (732) 249-1100 |
OTHER PUBLIC TRANSIT CARRIERS
| Airport & AirTrain | (888) EWRINFO |
| AMTRAK | (800) 872-7245 |
| CAREY TRANSPORTATION | (718) 632-0500 |
| GREYHOUND | (800) 231-2222 |
| Long Island Rail Road (LIRR) | 511 (In New York State) 718-330-1234 (Outside New York) |
| Metro North Rail Road | 511 (In New York State) 718-330-1234 (Outside New York) |
| Newark Airport Ground Transportation | (800) 247-7433 |
| New York City Transit Authority/Accessible Line - Information | 511 (In New York State) 718-330-1234 (Outside New York) |
| New York City Paratransit Services: Command Center | 511 (In New York State) 718-330-1234 (Outside New York) |
| NY Waterway Ferry | (800) 53-FERRY |
| PATCO | |
| New Jersey | (856) 772-6900 |
| Philadelphia | (215) 922-4600 |
| PATH | (800) 234-PATH |
| Hearing Impaired | (212) 564-9115 |
| Port Authority Bus Terminal (NY) | |
| ADA Passenger Assistance | (212) 502-2245 |
| General Information | (212) 564-8484 |
| SEPTA | (215) 580-7800 |
| Special Services | (215) 580-7145 |