Bus Tickets

NJ TRANSIT Mobile App^®

A feature of the free NJ TRANSIT Mobile app, MyTix provides customers the convenience of buying and displaying bus passes and tickets securely from a mobile device. Download or update the app from the App Store ^℠ and Google Play^™.

Commissioned Ticket Agents (CTA) are private retail businesses that sell NJ TRANSIT bus tickets or passes on our agency's behalf. CTAs can sell one-way (OW), round-trip (RT), ten trip (10T) or (10 ST) student tickets as well as monthly passes (MP) and tickets for senior citizens and passengers with disabilities (SC). CTAs are located throughout New Jersey, typically along NJ TRANSIT bus routes and nearby major bus boarding locations. To locate a CTA near you, access the county list, then locate the merchant by convenient town listings that include the CTA name, address, and telephone number. Not all CTAs sell all ticket types, please take note to what type of ticket is sold at each CTA.

If you are interested in becoming a Commissioned Ticket Agent and would like more information, please contact Pamela Benson, Manager, Bus Revenue Data Collection and Control at 973-378-6465 or by email:

Benson, Pamela D

NJ TRANSIT bus tickets and monthly passes are available at some NJ TRANSIT bus terminals and bus garages. Find the location near you! In addition, monthly bus passes are available at some NJ TRANSIT Rail Ticket Offices.

Bus Terminals and Rail Stations

Bus Garages
 

Please consult your bus timetable to determine whether it is an exact fare line, a full service line or a ticket-required line.

• Exact fare lines: Passengers are required to have exact fare when boarding the bus. One dollar bills and most U.S. coins are accepted. Drivers on these routes do not carry money and cannot make change.
• Full service lines: The driver will make change. $1, $5, $10, and $20 bills are accepted. Drivers cannot accept bills larger than $20. Exact change is appreciated.
• Tickets required: Some bus routes require tickets or monthly passes. Cash is not accepted. All buses departing the Port Authority Bus Terminal require tickets to board.

Credit cards, debit cards and cash are accepted for payment at all NJ TRANSIT ticket offices and ticket vending machines.

If you would like to pay with a personal check, transit benefits check, or corporate check, please go to an NJ TRANSIT ticket window and note the following policies:

Personal Checks

• Two forms of identification are required, one with the customer's signature and one with the customer's photograph. Acceptable forms of identification include a driver's license, non-driver's ID issued by a state Department of Transportation, photo ID, passport, or major credit card such as VISA, MasterCard, Discover/Novus, or American Express.
• Checks must be written for the exact amount of the purchase, for a minimum of $25, and payable to NJ TRANSIT.
• A customer may purchase by check a maximum of two monthly passes per "travel" month. For example, if you buy two February monthly passes on January 27, you cannot purchase with a personal check any additional passes valid for travel in February.
• Checks must be drawn on a bank/financial institution incorporated in the United States.
• The date of the check must be the same as or prior to the date when the ticket or pass is issued.
• Checks must be imprinted with the name of the bank and the customer's name and account number. The customer's address must be imprinted or hand-printed on the check. Please include a telephone number.
• Starter checks and checks payable to a second party will not be accepted.
• Checks will not be accepted from customers who are on the current NJ TRANSIT Dishonored Check List. A $10 service fee will be charged to customers for dishonored checks.

Transit Benefits Checks

(TransitCheks, and Commuter, TranBen, and Wageworks Checks)

• Transit benefits checks are accepted for purchasing tickets (including bus student tickets) and passes (including rail student monthly passes) at ticket windows and by the Quik-Tik/Mail-Tik/Mail-Fare programs.
• Up to 12 transit benefits checks may be accepted toward the purchase of one or more ticket/pass.
• Transit benefits checks may not be redeemed for cash, and no change will be given.
• The validity date must be verified before acceptance.
• A customer has the option of paying for a ticket or pass with a transit benefits check in combination with cash, a personal or corporate check or a credit or debit card. A personal or corporate check must be written for a minimum of $25, and is subject to NJ TRANSIT's personal/corporate check requirements.

Commuter Benefit Cards

(Including, but not limited to, eTRAC, WageWorks, FlexDirect, Commuter Check, and TransitChek QuickPay cards)

• Commuter benefit cards may be used to purchase tickets and passes at all rail ticket windows, bus ticket windows that are designated as accepting credit/debit cards, and all ticket vending machines. The Quik-Tik/Mail-Fare/Mail-Tik programs also accept commuter benefit cards.
• For sales at ticket windows equipped with Ticket Office Machines (TOMs), customers are permitted to combine use of a commuter benefit card with cash, a personal or corporate check, a transit benefits check, or a credit or debit card.
• A personal or corporate check must be written for a minimum of $25 and is subject to NJ TRANSIT's personal/corporate check requirements.
• Ticket agents/customers will process payment with the commuter benefit card following the same procedures currently used for credit or debit card processing, depending on whether the card is used as a credit or debit card.
• Customers obtain commuter benefit cards from their employers. Some of the commuter benefit cards are not printed with the VISA or MasterCard logo but will still be accepted for purchasing tickets following the same procedures currently used for credit or debit card processing, depending on whether the card is used as a credit or debit card.
• No change will be given.

Checks Issued By Corporations, Non-Profit Organizations, Schools, and Government Agencies

• In advance of purchases at ticket windows, organizations issuing a check must write a letter on their letterhead paper to NJ TRANSIT identifying the following:
  • The organization's name, address, and telephone number.
  • The individual(s) whose signature will be on the check. A facsimile of the signature must accompany the letter.
  • Purchase location.

• This letter must be submitted to NJ TRANSIT in advance of the ticket purchase to allow sufficient time for verification of the letter with the issuing organization. Letters should be sent to the following address:

  Manager, Cash Management
  NJ TRANSIT
  180 Boyden Avenue
  Maplewood, New Jersey 07040-2494

• Checks must be written for the exact amount of the purchase, for a minimum of $25, and payable to NJ TRANSIT.
• Checks must be drawn on a bank/financial institution incorporated in the United States.
• The date of the check must be the same as or prior to the date when the ticket or pass is issued.
• Checks must be imprinted with the name of the bank and the organization's name, address, and account number.
• Starter checks and checks payable to a second party will not be accepted.
• Checks will be accepted only if companies are listed on NJ TRANSIT's approved corporate/agency list.

Checks Issued for Group Tickets

This letter must be submitted to NJ TRANSIT in advance of the ticket purchase to allow sufficient time for verification of the letter with the issuing organization.

• Groups having reservations for NJ TRANSIT rail transportation that wish to purchase their tickets with their affiliation's check must receive authorization from NJ TRANSIT prior to the actual purchase at a rail station and may do so by sending a letter on the group's letterhead paper to the Manager of Cash Management, 180 Boyden Avenue, Maplewood, NJ 07040-2494.

  The letter must identify the following:

  • The organization's name, address, and telephone number.
  • The individual(s) whose signature will be on the check. A facsimile of the signature must accompany the letter.
  • Purchase location.
• If a personal check is used to purchase group tickets, the customer must follow requirements listed in NJ TRANSIT's Personal Check Policy.

Fares

Fares depend upon many factors (distance traveled, type of ticket purchased, type of transportation utilized, date and/or time of day traveled etc...)

For specific trip fares check the schedule and specific route information.

NJ TRANSIT offers reduced fares for senior citizens and people with disabilities.

Monthly Passes: If you have a monthly rail pass valued at $67 or more, you can use it on any NJ TRANSIT light rail line or buses up to the number of zones indicated on the pass. Simply show your valid rail pass to the bus operator or light rail fare inspector.

How many zones can I ride? Any monthly rail pass valued at $67 or more can be used on River Line, Newark Light Rail or Hudson-Bergen Light Rail during the period it is valid. For bus travel, the number of zones you can ride is printed on the pass, based on its value.

Monthly passes to/from Metro-North stations valued at $67 and higher are valid for one zone of bus or light rail travel. For NJ TRANSIT monthly passes, please see the chart below:

Weekly Passes: All weekly rail passes valued at $20.50 or more are valid for one-zone bus trips and may be used on any light rail line.

Via Secaucus Tickets: One way, off-peak roundtrip and 10-trip rail tickets for travel "via Secaucus" between Hoboken Division (Morris & Essex or Montclair-Boonton lines) and Newark Division (Northeast Corridor, North Jersey Coast Line or Raritan Valley Line) stations may be used on Newark Light Rail for connections between Newark Broad Street and Newark Penn stations only at no additional cost. These tickets may not be used on other light rail lines or on buses.

Atlantic City Rail Line

Customers may use Atlantic City Rail Line one-way tickets and weekly or monthly passes on the following bus lines:

NJ TRANSIT does not issue refunds for one-way or round-trip tickets. Ticket agents/sellers will refund 10-trip tickets only if a complete set of ten wholly unused tickets is presented. A maximum of one set will be refunded at any one time. Ticket agents/sellers will refund 10-trip tickets in cash if the conditions listed below are met:

• Tickets were purchased with cash.
• Tickets were sold by an NJ TRANSIT ticket agent/seller or issued by an NJ TRANSIT ticket vending machine. Bus tickets sold by a commissioned ticket agent must be presented for refund at the location where originally purchased.

Ticket sellers will complete a "Refund/Exchange" form for each refund and request identification from the applicant to verify his/her name and record the type of identification accepted on the Refund/Exchange form. Acceptable forms of identification are your driver's license, state-issued non-driver's ID, government photo ID, a major credit card or a passport.

All other refund requests must be sent to the applicable address as follows:

Bus/Light Rail Refund Dept. NJ TRANSIT One Penn Plaza East Newark, NJ 07105-2246

For mail refund requests, the following will apply:

• 10-Trip Tickets will be refunded at the purchase price as long as all individual parts of all the trips are submitted and have not been punched.
• Monthly Passes
  The date of the refund request will be deemed to be the postmark date on the envelope used to request the refund.
• Monthly passes submitted before the start of their validity period will be refunded at the purchase price.
• Monthly passes submitted after the start of their validity period will have two full one-way fares deducted from the purchase price for each business day from the start of the validity period to the date of the refund request.
• Refund checks will be mailed to customers within six weeks from the day that the Refund Department receives the request.
• For credit and debit card sales, refunds will be issued as credits to customer credit card accounts. For cash sales, refunds will be issued in the form of an NJ TRANSIT check.
• Courtesy tickets will not be refunded and may not be used as a credit toward the purchase of a ticket.
• One-way fares will not be refunded if purchased and used because passengers did not have their weekly or monthly passes with them at the time of travel.
• For Bus Refund inquiries about tickets or passes purchased via our NJ TRANSIT Mobile App, please submit your refund request directly through the App, or if needed, you can submit via Contact Us or call NJ TRANSIT Customer Service at (973) 275-5555.
• If you received your pass from a third party provider such as Health Equity, Edenred or Transitchek, you must return your pass to the third party provider. Do not return your pass to NJTRANSIT.