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Major Service Update

Major Service Update

Amtrak will perform critical construction to transfer, or “cut over,” rail operations from the existing Portal Bridge to the new Portal North Bridge. This work will require temporary but significant service changes starting February 15.   

Learn more here.

2025 Annual Report

2025 Annual Report

NJ TRANSIT's 2025 Annual Report is now available—discover how we’re driving progress, enhancing service, and shaping the future of transit in New Jersey!  

Read it now
 

Alternate, Backup or Contingency Plans

Alternate, Backup or Contingency Plans

Now would be a great time to consider your alternate, backup or contingency plans in the event your travel plans get disrupted.  

Know your ABC’s and click here for more information & tools.  
 

Language Survey

Language Survey

Do you or someone you know speak a language other than English? We want to hear from you about your language needs and how we can provide better language assistance services. 

Click here to access our Language Survey! 
 

FARE-PAY

FARE-PAY

Introducing FARE-PAY, the new fare card from NJ TRANSIT. A reloadable card you can tap and go. No more paper tickets or fumbling for change.    

Learn more here.

Franck Beaumin, Customer Advocate

Franck Beaumin, Customer Advocate

I am committed to carrying out your voice and defending your interests as passengers of NJ TRANSIT bus, train, light rail or Access Link. Your comments and ideas will feed my recommendations to the board of NJ TRANSIT and ultimately help improve service at every step of the passenger journey. 

If you want to make a difference, submit your feedback to here

If you simply need travel assistance or want to submit a complaint, click here.

Observe and Report

Observe and Report

If something seems out of place, trust your gut. Please report suspicious activity, packages, or vehicles around NJ TRANSIT facilities or onboard the system. Text your messages directly to NJTPD(65873) or CALL 1-888-TIPS-NJT (1-888-847-7658).

Performance by the Numbers

Performance by the Numbers

NJ TRANSIT is improving customer experience through investments in people and infrastructure - and we've made considerable progress. View our performance dashboards for details.