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NEW INTERACTIVE TOUCHSCREENS PROVIDE HIGH-TECH INFORMATION FOR NJ TRANSIT CUSTOMERS
May 22, 2018
NEWARK, NJ – NJ TRANSIT has unveiled new interactive touchscreen kiosks as part of its continuing effort to improve communication with customers. The high-tech digital displays, currently being piloted at select rail and Hudson-Bergen Light Rail stations, allow customers to access service information, maps and alerts to stay informed of travel options.
The interactive information kiosks are now in place at Newark Penn Station, Hoboken Terminal and on the Hudson-Bergen Light Rail at Harborside and Pavonia stations.
“By listening to our customers, we know that receiving information is one of their top priorities,’’ said Kevin Corbett, Executive Director of NJ TRANSIT. “These digital displays are an added tool that will enable customers to quickly learn the current service status for their particular trip as well as their travel options for rail and light rail. We look forward to hearing feedback from customers on this latest informational asset as we continue to modernize and expand customer communications at stations and terminals.’’
NJ TRANSIT worked with Intersection, a technology and media company, on the installation of the kiosks.
The kiosks feature large formats and have a user-friendly touchscreen which provide engaging real-time data specific to a customer’s trip and mode of travel. The kiosks provide customers with systemwide maps, real-time service alerts, departure times, scheduled service changes and emergency messaging. Each kiosk contains the NJ TRANSIT branding on top, for easy identification.
About NJ TRANSIT
NJ TRANSIT is the nation's largest statewide public transportation system providing more than 944,000 weekday trips on 252 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 165 rail stations, 62 light rail stations and more than 18,000 bus stops linking major points in New Jersey, New York and Philadelphia.